I started my career in the funeral industry in 1997 and over the years, have enjoyed gaining experience in all areas of the business. I achieved Diploma qualifications in both Funeral Directing and Embalming before returning to my first love of Arranging. I am member of the professional bodies the B.I.F.D and the B.I.E.
I am passionate about learning and customer service, so wanted to pass on my extensive knowledge and experience to other like-minded individuals, which is why I went on to gain a qualification as a National Association of Funeral Directors Approved Tutor, and tutored others in the profession to gain qualifications within the industry.
Before my employment in the funeral industry, I worked in Banking and Insurance which is where I developed my skills in customer care. I am very humbled and privileged in being entrusted by families to help them through their difficult times.
I live in West Edinburgh with my husband and cat and enjoy good food and good company, although at the weekend, I prefer to be away with my family exploring “Bonnie Scotland” in our campervan.